Privacy Policy

1. Who we are

Social Operator AI ("Social Operator," "we," "us," or "our") operates the website socialoperator.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

2. Information we collect

Information you provide

• Contact forms & inquiries: name, email address, company name, and any details you include in your message.
• Newsletter sign-up: email address.

Information collected automatically

• Usage data: pages visited, referring URL, browser type, device type, and approximate location (country/region) via Google Analytics (loaded only after cookie consent).
• Cookies: we use a cookie-consent banner. Analytics cookies are set only if you click "Accept all cookies." A so_cookie_consent key in localStorage records your preference.

3. How we use your information

• To respond to inquiries and provide our services.
• To send the Social Signal newsletter (only if you subscribe; you can unsubscribe at any time).
• To analyze site traffic and improve user experience (aggregated, anonymized analytics).

4. Sharing your information

We do not sell your personal data. We may share information with:

• Service providers: Google Analytics (analytics), Vercel (hosting), Substack (newsletter).
• Legal obligations: if required by law, regulation, or legal process.

5. Data retention

We retain contact-form submissions and email addresses for as long as necessary to fulfill the purpose for which they were collected, or as required by law. You may request deletion at any time by emailing us.

6. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, or to opt out of certain processing. To exercise these rights, contact us at the email below.

7. Security

We use commercially reasonable measures to protect your data, including HTTPS encryption and access controls. No method of transmission over the internet is 100% secure.

8. Children's privacy

Our website is not directed at individuals under 16. We do not knowingly collect personal data from children.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

10. Contact us

If you have questions about this Privacy Policy, contact us at:
emma@socialoperator.ai